crown-stripe-thin

About Us

 The Company

DTLA Custom is a concept at the intersection of fashion, luxury and design. Our team of artists is committed to creating original art pieces for your leather goods that reflect your taste and personal style. 

From lettering, to a full custom art spread, and everything in between, our team will work with you to customize your leather product to your exact vision.

Who Are We?

We are a team of spirited, fashion forward individuals executing a bold vision. Having too much fun throwing out all the rules and shaking up the old luxury status quo. Putting the art of handcraft back into mass produced. Redefining the luxury leather landscape along the way. 

Creating leather with soul…and maybe a little rock and roll.

Why Us?

With over 10+ years of fashion, art, and manufacturing experience your valuable leather is in expert care. We pride ourselves on personalized customer service and excellent craftsmanship that will turn your leather products into one of a kind luxury items.

All in a seamless, pain free,and timely process.

crown-stripe-thin

FAQ

WHAT ITEMS CAN BE CUSTOMIZED?

Currently anything that is Leather or PVC (Coated Canvas).

This includes but is not limited to:

  • Handbags / Tote Bags
  • Wallets / Passport Holders
  • iPhone / iPad Cases
  • Diaper Bags / Gym Bags
  • Luggage
WHAT IS THE TURN AROUND TIME?

For all our standard options (stripes, lettering, and basic symbols) 1-2 weeks max from mockup approval. Some custom art work may take more time and will be estimated on a per project basis. Rush orders are usually accepted, please speak to a porter and they will help you.

CAN ARTWORK BE REMOVED?

We can remove most old artwork from bags and either re-do it for you or put a new design in its place!

WILL I RECEIVE THE SAME PRODUCT THAT I SEE IN THE PHOTO?

Due to the nature of a fine art craft and differences in leather products due to age, wear and other unforeseen factors, slight variations may occur. DTLA Custom assures the quality of our work and we make it a point to quality check each piece before it comes back to you.

We have made every effort to accurately display the colors of our art on our site, yet we cannot guarantee that your display will reflect them with 100% accuracy.

HOW DO I PLACE MY ORDER?

For starters, because this is a luxury, one-of-a-kind service where we design specifically for you there is no run of the mill “shopping cart . We’ll work with you until you get exactly what you want, no exceptions. Below is some more info on the nitty gritty of the order process

1. INPUT YOUR INFORMATION

On the contact page you will find a brief form. Fill that out and one of our porters will contact you immediately to answer any and all questions and take your order

2. SHIP YOUR ITEM

3. RECEIVE YOUR PROOF

Review and make sure everything is exactly as you specified. If anything is wrong or you have any changes email or call us right away and we will fix it immediately and resend it to you!

4. APPROVE YOUR PROOF

Once your proof is accurate, sign off and we will start on your customization right away!

5. AWAIT YOUR FINISHED PRODUCT

5-15 business days after your final proof approval (unless told otherwise) you’ll receive your finished items back. We will keep you up to date on shipping and tracking information.

HOW MUCH DOES IT COST?

Most of our art is custom quoted due to the vast amount of options offered, but as a guide our basic art work starts at $375 and each project will be custom quoted from there. 

WAIT HOW DO I GET MY ITEM TO YOU AGAIN?

Once you place your order a DTLAcustom Porter will have a shipping kit sent directly to you. It will include everything needed to insure the safe delivery of your item to us.All our shipping is fully insured and all packaging to and from was designed to make sure your valued leather is handled with care. Shipping is completely free to you both ways!

GUARANTEES

We stand by our work and quality and will provide you a 6 month warranty period from time of order if anything should happen to go awry with our artwork. Drop us a line and we would be happy to touch it up for you!